Give the person arranging the clean enough information
When you are not at the property, a message saying there is one mattress to clean can leave important questions unanswered. Ask for the size, a care-label photo and pictures of any marks. Confirm whether the mattress has a topper and whether one or both surfaces need assessment. Find out which room it is in and how much space there is around the frame.
For an Athi River visit, identify the estate and the person authorised to provide access. They should understand the proposed scope and who can approve changes. We will discuss material limitations and drying with the relevant contact before the appointment. If the bed is needed that night, pass that information on early. A quote based on incomplete second-hand details may need clarification before it can become an agreed booking.
Planning your visit in Athi River
For Athi River, give the specific estate and a useful approach landmark instead of relying on the town name. If you are arranging work for a relative, tenant or newly acquired home, confirm who can provide entry and inspect the agreed areas. Let us know about unfinished building work or recent decorating before asking for a general clean. Paint, cement and construction waste should not be assumed to be covered by an ordinary home-cleaning quote. The job must be assessed for its actual condition.
- Estate and approach landmark
- A person authorised to provide access and agree the scope
- Any recent works, unfinished surfaces or utility restrictions
What affects the cleaning quote?
Share the size of your mattress, the sides you would like cleaned and any areas of concern. We’ll explain the process before agreeing your quote.
- Mattress size and number of mattresses
- One side or both sides to be cleaned
- Material, care label and areas of concern
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Your mattress needs adequate drying before bedding goes back on. We’ll advise on ventilation and readiness based on the material and cleaning method.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
