Confirm the estate section at both handovers
Include the Edenville section or phase where applicable, the property and visitor entrance. Give the rug sizes and care details before arranging pickup. If a visitor code is required, share how it will be provided privately.
Record the return contact when collection is booked. A different household member may receive the carpet, so give them the agreed item list and any instructions about matching pieces. Tell us in advance if the return address or entry route will differ from the pickup arrangements.
Pickup and delivery in Edenville
Share your estate or building in Edenville, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Estate section or phase, where applicable
- Visitor entrance and private property details
- Guest or handover date and receiving contact
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
