Use collection when there is no drying space
Our carpet service does not require a spare room or balcony for drying. We collect the rug, clean and dry it away from your home, then deliver it back. Send the dimensions, label and any marks before pickup is arranged.
For Thindigua, give the building, floor and lift access, and identify the person meeting the collection team. Discuss furniture that holds the rug down beforehand. Confirm who will receive the return delivery so the carpet is handed over to an agreed contact.
Pickup and delivery in Thindigua
Share your estate or building in Thindigua, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Building or estate and floor
- Lift, caretaker or reception arrangements
- When the requested work area is available
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
