Separate a topper from the mattress beneath it
A removable topper may have different care instructions from the mattress. Send the labels for both and explain which item has the mark or odour you want assessed. Mattress protectors and bed linen are separate again.
For a Kamakis appointment, identify the sides you want cleaned and the space around the bed. If the mattress cannot be turned safely, tell us before a two-sided clean is discussed. We will explain the agreed scope and drying advice for the actual items.
Planning your visit in Kamakis
For a Kamakis request, identify the specific building or estate and the entrance visitors should use. A location pin shared privately helps with the final approach. If your home is occupied during cleaning, flag the furniture or rooms you need to keep available. For carpet pickup, explain how each rug can be removed and who will receive it on return. We agree the scope and total before arranging the work.
- Building or estate and visitor entrance
- Furniture that may obstruct carpet removal
- Collection and return contacts
What affects the cleaning quote?
Share the size of your mattress, the sides you would like cleaned and any areas of concern. We’ll explain the process before agreeing your quote.
- Mattress size and number of mattresses
- One side or both sides to be cleaned
- Material, care label and areas of concern
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Your mattress needs adequate drying before bedding goes back on. We’ll advise on ventilation and readiness based on the material and cleaning method.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
