Check the label before we collect
Two rugs can look similar but have different fibres, dyes and backings. A care-label photo, an underside photo and the dimensions are more useful than guessing the material. Point out loose edges or any colour change after a previous clean. We assess those details before agreeing the work.
For pickup in Kileleshwa, give the compound and block, plus any visitor parking instructions. Identify the rugs to be collected and move loose belongings off them. Heavy furniture needs a handling plan. We take care of cleaning and drying away from your home, then deliver your carpet back with a 12-hour turnaround. Share who can receive it and whether the return address is the same.
Pickup and delivery in Kileleshwa
Share your estate or building in Kileleshwa, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Road, compound and block where applicable
- Visitor parking or the closest permitted unloading point
- Separate item counts for a combined cleaning request
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
