Keep track of every rug in the collection
A living-room rug, bedroom runner and bedside mat should each appear on the collection list. Add approximate dimensions and photos of any labels. If the pieces have different materials or backing, show those details too. This helps us assess the work and check that the same pieces are returned.
For a Kilimani rental between stays, arrange a person to hand over the rugs and receive the delivery. Share the next check-in time when booking collection. Our carpet service has a 12-hour turnaround, with cleaning and drying handled away from the property. If you also need sofa or home cleaning, list that work separately so its appointment can be planned alongside the carpet pickup.
Pickup and delivery in Kilimani
Share your estate or building in Kilimani, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Building and unit details shared privately at confirmation
- Who will provide access and inspect the work
- Any checkout, handover or visitor-hour restrictions
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
