Separate appearance concerns from cleaning needs
Show the full sofa and the areas you want assessed. Tell us whether you are concerned about a spill, worn arms, sagging cushions or faded fabric. Cleaning may address dirt, but it should not be described as a fix for every change in appearance.
For Ridgeways, list separate pieces and their positions in the home. We will discuss the material and expected limitations before agreeing the work. If the sofa needs repairs as well, keep that request distinct so the cleaning quote does not imply reupholstery.
Planning your visit in Ridgeways
A Ridgeways cleaning request should separate essential tasks from optional extras. Give the estate or road and specify whether work is spread across rooms, floors or buildings. Mention any care instructions before a method is discussed. For a carpet collection, agree who will check the item list on pickup and delivery. A clear scope lets everyone understand what is included before the visit starts.
- Estate or road and property
- Rooms, floors or buildings included
- Item-list checks at carpet handover
What affects the cleaning quote?
Share your sofa’s seating capacity, material and condition. A photo helps us understand what needs attention and recommend a suitable cleaning approach.
- Number of seats and any loose cushions
- Fabric or material, if you know it
- Stains, spills and any previous treatment
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Drying depends on the fabric, cleaning method and airflow. We’ll explain what to expect and when your sofa is ready to use.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
