Prioritise the rugs you want collected
If only certain rugs need cleaning, list those pieces and their measurements. Identify them by room and photograph matching rugs separately. Include high-use areas or spots for assessment without assuming every worn patch is removable dirt.
For Ridgeways pickup, tell the handover contact exactly which rugs are on the agreed list. Keep any excluded pieces in place unless removal has been arranged for another reason. Check the same list at delivery so a selective clean does not become confused with a collection of every rug in the property.
Pickup and delivery in Ridgeways
Share your estate or building in Ridgeways, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Estate or road and property
- Rooms, floors or buildings included
- Item-list checks at carpet handover
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
