Plan collection through your development's entrance
Ask whether the property needs a visitor name, entry reference or a particular collection window. Share the arrangements privately when confirming pickup. Give the development and building along with the carpet dimensions, rather than using Tatu City alone as the address.
Count each rug and flag delicate fringes or unfamiliar material before handover. If you are still moving in, confirm that the carpet will be unpacked and available. Arrange someone to receive the cleaned pieces and check them against the collection list on return.
Pickup and delivery in Tatu City
Share your estate or building in Tatu City, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Development, building and property details
- Any visitor registration or arrival window
- Whether rooms are furnished or still being set up
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
