Collect the right rugs from each room
Before pickup, list the rugs by room and size. A runner in a hallway and a rug beneath a bed should be separate entries even if they match. Photograph labels and note any loose backing.
For collection in Ruiru, identify who can hand over each piece and who will receive it back. If you are moving between addresses, provide both when requesting the quote. Keep the item list for delivery so a family member can check it even if they did not arrange the clean.
Pickup and delivery in Ruiru
Share your estate or building in Ruiru, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Estate or neighbourhood and approach instructions
- Who will provide keys or hand over carpets
- Any moving or handover deadline
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
