Measure each piece before arranging collection
Give the length and width of each carpet or rug, using the same units throughout. If a rug sits beneath furniture, mark the dimensions as approximate and include a photo. List matching runners separately rather than combining several pieces into one room measurement.
For a Thika Road collection, name the estate and nearest exit or junction, then share the final approach instructions privately. Confirm a person for pickup and return delivery. We take care of cleaning and drying off-site, with a 12-hour turnaround. If your carpet is fixed to the floor, flag that before booking. It needs a separate discussion because a fitted floor covering cannot simply be collected with loose rugs.
Pickup and delivery in Thika Road
Share your estate or building in Thika Road, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Estate or neighbourhood and nearest exit
- Approach-road instructions or entry restrictions
- Any firm deadline distinct from your preferred time
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
