Schedule around someone resting during the day
If a bedroom is used for daytime sleep, tell us before choosing an appointment. Identify the mattress size, the requested sides and any marks. Cleaning and drying both affect when the bed can be used again.
For your Thome home, explain whether another room is available and when access to the mattress can start. We will discuss the practical window for the work. Avoid booking solely around the time someone wakes up without also considering when they will need the bed next.
Planning your visit in Thome
For cleaning in Thome, share the road or estate section and a contact who knows the job. If you work from home or need a bedroom available, list those constraints before agreeing the order of work. Identify carpets going for collection separately from items staying in the property. We will discuss the scope, access and the time that sofas or mattresses may need before they can be used again.
- Road or estate section
- Rooms that need to stay available
- Items for collection versus cleaning at home
What affects the cleaning quote?
Share the size of your mattress, the sides you would like cleaned and any areas of concern. We’ll explain the process before agreeing your quote.
- Mattress size and number of mattresses
- One side or both sides to be cleaned
- Material, care label and areas of concern
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Your mattress needs adequate drying before bedding goes back on. We’ll advise on ventilation and readiness based on the material and cleaning method.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
