Avoid a clash between pickup and moving deliveries
Tell us if removal vans or furniture deliveries may affect the carpet handover. Agree a person who can release the rug and provide access to it. List sizes, labels and marks before collection, especially if some pieces remain rolled in storage.
For Imara Daima, share the building or estate and the correct entry point. Confirm the receiving address and contact at booking. Cleaning and drying happen away from the property, so you can plan the carpet's return around the space being ready rather than needing a drying area at home.
Pickup and delivery in Imara Daima
Share your estate or building in Imara Daima, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Estate or building and entry point
- Floor and lift access where relevant
- Furniture-move schedule and handover contacts
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
