Keep personal rugs distinct from shared-room carpets
In a shared property, identify which rugs belong in the collection and who has agreed to release them. List each piece by room and size and photograph matching items. Include labels and any known previous treatment.
For South B pickup, arrange one contact who can check the list at handover. Confirm who can receive the return and pass the care guidance to the relevant occupants. A request for the sitting-room carpet should not be taken as permission to collect rugs from every bedroom.
Pickup and delivery in South B
Share your estate or building in South B, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Building or estate and entry contact
- Agreement on shared rooms and belongings
- People responsible for each handover
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
