List rugs from each part of the property
If rugs are spread between the main house and a guest space, list them separately with their sizes. Share care labels and mention handmade, delicate or valuable pieces before collection is agreed. The material and condition determine suitable cleaning; specialist restoration should be discussed as a separate need.
For a Karen pickup, send the road, gate instructions and location pin privately when arranging the collection. Let us know if the rugs are upstairs or in separate buildings so access is understood. We collect, clean and dry the agreed pieces, then deliver them back with a 12-hour turnaround. Keep someone available for each handover and tell us beforehand if the delivery point differs from the collection point.
Pickup and delivery in Karen
Share your estate or building in Karen, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Road, location pin and the gate to use
- Whether the job covers one building or separate spaces
- Any distance between parking and the cleaning area
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
