Draw a clear boundary around the work
If a property has several usable spaces, begin with a list rather than a single bedroom total. A guest room, outside utility room or separate living area may require its own tasks and access arrangements. For each included space, describe the surfaces to clean and any belongings that prevent access. Explain whether the property is occupied or being prepared for someone to move in.
For Karen enquiries, a precise pin and gate instructions help with the visit, but the quote also needs a route through the work inside. Note stairs and any distance between buildings. Identify surfaces requiring special care and jobs outside a general clean, such as exterior work at height or building repairs. We will discuss what can be included and agree changes before starting. A whole-property phrase should never stand in for a checklist that you can review afterwards.
Planning your visit in Karen
Karen is an area description, not a complete route to your door. Send a location pin privately when arranging the visit, together with the road and gate instructions. If the work is spread between a main house and another building, say so at the enquiry stage. Walking distance, stairs and the position of usable water or power can affect how the visit is organised. We will check the route and appointment availability before confirming a time or any travel cost.
- Road, location pin and the gate to use
- Whether the job covers one building or separate spaces
- Any distance between parking and the cleaning area
What affects the cleaning quote?
Tell us the size of your home, the rooms that need cleaning and the tasks you want included. Moving in or out? Share that too so we can plan the right scope.
- Number of rooms and approximate home size
- Tasks you want included in the clean
- Access, parking, water or power restrictions
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Before your visit, we’ll agree what to prepare and which tasks are included. Any additional work is discussed with you before it starts.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
