Describe floors as well as room counts
Two homes with the same number of rooms can have different access and cleaning requirements. Group tasks by floor and include stairs if you want them cleaned. Explain any separate space that needs its own entry.
For Kitsuru, share the route from the arrival point and identify rooms that remain occupied. Agree who has keys for each included area. The quote should reflect the actual tasks and layout rather than an unexplained bedroom count, with any additional areas discussed before the work starts.
Planning your visit in Kitsuru
For a Kitsuru request, add the property details and describe access from the arrival point to the work area. Stairs and separate rooms matter when planning furniture cleaning or carrying a carpet for collection. If another person is arranging the visit on your behalf, confirm who can identify the items and approve the scope. We will discuss the practical arrangements before the date is confirmed.
- Road and property details
- Stairs and distance to the work area
- Person authorised to identify items and approve scope
What affects the cleaning quote?
Tell us the size of your home, the rooms that need cleaning and the tasks you want included. Moving in or out? Share that too so we can plan the right scope.
- Number of rooms and approximate home size
- Tasks you want included in the clean
- Access, parking, water or power restrictions
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Before your visit, we’ll agree what to prepare and which tasks are included. Any additional work is discussed with you before it starts.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
