Describe access to upstairs seating
Photograph the sofa where it normally sits and tell us which floor it is on. Include the seat count, separate cushions and care labels. There is no need to move it downstairs simply to ask for a cleaning quote.
For Kitsuru, describe the route from the entrance to the room, including stairs or narrow doorways that may affect equipment access. We will discuss workable positioning and the surfaces to include. If you are requesting several pieces, group them by floor so the visit can be planned in a sensible order.
Planning your visit in Kitsuru
For a Kitsuru request, add the property details and describe access from the arrival point to the work area. Stairs and separate rooms matter when planning furniture cleaning or carrying a carpet for collection. If another person is arranging the visit on your behalf, confirm who can identify the items and approve the scope. We will discuss the practical arrangements before the date is confirmed.
- Road and property details
- Stairs and distance to the work area
- Person authorised to identify items and approve scope
What affects the cleaning quote?
Share your sofa’s seating capacity, material and condition. A photo helps us understand what needs attention and recommend a suitable cleaning approach.
- Number of seats and any loose cushions
- Fabric or material, if you know it
- Stains, spills and any previous treatment
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Drying depends on the fabric, cleaning method and airflow. We’ll explain what to expect and when your sofa is ready to use.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
