Identify the pickup point along the corridor
A Ngong Road collection request needs the building or estate and relevant turn-off. Provide final entrance details privately when arranging the handover. Include each carpet's dimensions, label and condition so the quote covers the actual pieces.
If a rug is going to a different home after cleaning, share the return location before pickup. We handle cleaning and drying off-site, so delivery should be planned around someone being there to receive it. Ask for the agreed total including any collection or delivery charge.
Pickup and delivery in Ngong Road
Share your estate or building in Ngong Road, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Building or estate and turn-off
- Occupied home or moving arrangements
- Equipment access and key or carpet handover
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
