Describe upholstery that has been kept under covers
If a sofa has been covered during moving or decorating, tell us what is on the cover and what is on the upholstery itself. Share visible marks and any care label. Dust, torn fabric and pressure marks need different assessment.
For Northlands, confirm that the piece will be unpacked and accessible at the appointment. Explain any remaining decorating work that could affect the room. We agree the cleaning scope for the sofa's condition, without treating a room refresh as furniture repair.
Planning your visit in Northlands
For Northlands, identify the particular estate, building or property rather than relying on the area name alone. Tell us about any visitor instructions before the appointment is agreed. If work is being arranged before you move in, confirm that someone has the keys and that the spaces are ready for the requested cleaning. Carpet pickup can be discussed alongside the visit, with the receiving address checked separately.
- Specific estate, building or property
- Visitor instructions and key holder
- Readiness of rooms and return-delivery address
What affects the cleaning quote?
Share your sofa’s seating capacity, material and condition. A photo helps us understand what needs attention and recommend a suitable cleaning approach.
- Number of seats and any loose cushions
- Fabric or material, if you know it
- Stains, spills and any previous treatment
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Drying depends on the fabric, cleaning method and airflow. We’ll explain what to expect and when your sofa is ready to use.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
