Coordinate carpet pickup with building reception
Confirm the visitor entrance and whether reception can direct the collection team to your apartment. Share the floor and available lift access. Give rug sizes and care labels before pickup so the item list is already clear.
On Riverside Drive, a building name is essential for distinguishing the destination from the road itself. Arrange the return handover too, especially if you will be at work. Reception should only receive the carpet if you have agreed that with them and told us who will accept it.
Pickup and delivery in Riverside Drive
Share your estate or building in Riverside Drive, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Building name, floor and visitor entrance
- Lift and reception arrangements
- Occupied rooms and carpet-delivery contact
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
