Share previous spot treatments before assessment
Tell us which products have already been used on a sofa mark and when. Include a photo of the whole piece as well as the affected area. A ring, faded patch or texture change may need a different discussion from untreated dirt.
For Rosslyn, arrange someone who knows the furniture's history to answer questions or pass the details to the receiving contact. We assess the material and explain likely limitations before agreeing the work. Cleaning should not be expected to reverse every earlier treatment.
Planning your visit in Rosslyn
For cleaning in Rosslyn, identify the estate or property and any instructions for the final approach. If a housekeeper or caretaker will receive the team, share the agreed checklist with them in advance. Keep carpet pickup and return contacts clear, especially if they are different people. A combined enquiry can include furniture and rooms, but the quote should make each service and its arrangements easy to check.
- Estate or property and final approach
- Checklist shared with the receiving contact
- Carpet pickup and return contacts
What affects the cleaning quote?
Share your sofa’s seating capacity, material and condition. A photo helps us understand what needs attention and recommend a suitable cleaning approach.
- Number of seats and any loose cushions
- Fabric or material, if you know it
- Stains, spills and any previous treatment
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Drying depends on the fabric, cleaning method and airflow. We’ll explain what to expect and when your sofa is ready to use.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
