Allow access time as well as cleaning time
Tell us if visitor registration or an escort is required before the sofa can be reached. Include the seat count, material and relevant photos in the enquiry so the cleaning assessment can happen separately from the entry arrangements.
For Gigiri, share the correct entrance and any fixed time by which the visit must finish. We will discuss whether the proposed scope fits that window. Include the household's next use of the sofa as well; upholstery drying can extend beyond the time the team is on site.
Planning your visit in Gigiri
For a Gigiri visit or carpet pickup, ask what visitor information your property requires and share the arrangements privately. We need the right entrance and someone authorised to provide access. If there is a fixed departure time or a guest arriving, mention the deadline when requesting the quote. It helps us distinguish collection logistics from the time needed for cleaning and aftercare inside the home.
- Property and correct visitor entrance
- Any advance visitor information required
- Responsible contact and fixed household deadlines
What affects the cleaning quote?
Share your sofa’s seating capacity, material and condition. A photo helps us understand what needs attention and recommend a suitable cleaning approach.
- Number of seats and any loose cushions
- Fabric or material, if you know it
- Stains, spills and any previous treatment
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Drying depends on the fabric, cleaning method and airflow. We’ll explain what to expect and when your sofa is ready to use.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
