Keep pickup and delivery instructions with the item list
If different people handle collection and return, give both the list of rugs, sizes and agreed work. Photograph similar pieces and identify any existing damage before handover. This helps the receiving person check the correct items later.
For Rosslyn, confirm the property and final approach with the pickup contact. Ask the delivery contact to keep the receiving space available. If either address or contact changes, tell us before the route is agreed so the quote and handover arrangements remain clear.
Pickup and delivery in Rosslyn
Share your estate or building in Rosslyn, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Estate or property and final approach
- Checklist shared with the receiving contact
- Carpet pickup and return contacts
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
