Prepare a playroom rug for collection
Remove toys and small belongings from the rug before the agreed pickup. Point out spills or areas of wear in photos and share the care label. Tell us about any earlier spot treatment so its history is included in the assessment.
For Garden Estate, confirm how furniture will be cleared if it holds the rug in place. We handle cleaning and drying away from the home. Arrange a receiving contact and keep the return space available so the carpet can be checked and placed back without boxes or loose items in the way.
Pickup and delivery in Garden Estate
Share your estate or building in Garden Estate, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Property and access contact
- Rooms that must remain usable
- Furniture limitations and return handover
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
