Separate the cleaning visit from the next arrival
For a furnished apartment, a sofa may look ready in a photograph while still needing time before anyone sits on it. Tell us when the room must be used again. We will discuss cleaning and drying as separate stages, rather than assume a gap between checkout and check-in is long enough. Include a photograph of the full sofa and close-ups of spills or worn areas.
Count chaise sections, removable cushions and additional chairs. If different pieces came from different suppliers, their care requirements may differ even when the colours match. Explain any fragrance sensitivity or concern about the material before a method is proposed. For a Kilimani property managed by someone else, identify who can approve the work and report existing damage. Keys being available does not mean that additional pieces or stain treatments have already been authorised.
Planning your visit in Kilimani
For a home in Kilimani, the useful details are the estate or building, your floor and a contact who can let the team in. If someone else is handing over the keys, agree their role before the appointment. For a furnished rental, separate the cleaning deadline from the next check-in time. Wet fabrics may still need drying after the work is finished. We will discuss that window instead of treating the end of the visit as a guarantee that every item is ready for use.
- Building and unit details shared privately at confirmation
- Who will provide access and inspect the work
- Any checkout, handover or visitor-hour restrictions
What affects the cleaning quote?
Share your sofa’s seating capacity, material and condition. A photo helps us understand what needs attention and recommend a suitable cleaning approach.
- Number of seats and any loose cushions
- Fabric or material, if you know it
- Stains, spills and any previous treatment
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Drying depends on the fabric, cleaning method and airflow. We’ll explain what to expect and when your sofa is ready to use.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
