Plan mattress care between stays
A change of bedding and a mattress clean are different tasks. Before requesting both, explain what you expect and which mattresses need attention. Include the number of sides to be assessed, any removable toppers and photographs of labels or visible marks. A protector may be a separate laundry item rather than part of the mattress-cleaning scope.
For a Kilimani short-stay home, avoid filling every hour between guests with work. A mattress may need further drying after the cleaning team leaves. Share the next arrival time and the room's ventilation conditions so the plan can be discussed honestly. If you manage several units, identify the mattresses by room rather than sending an unlabelled set of photos. Keep the person with the keys and the person approving the quote informed of the same scope and timetable.
Planning your visit in Kilimani
For a home in Kilimani, the useful details are the estate or building, your floor and a contact who can let the team in. If someone else is handing over the keys, agree their role before the appointment. For a furnished rental, separate the cleaning deadline from the next check-in time. Wet fabrics may still need drying after the work is finished. We will discuss that window instead of treating the end of the visit as a guarantee that every item is ready for use.
- Building and unit details shared privately at confirmation
- Who will provide access and inspect the work
- Any checkout, handover or visitor-hour restrictions
What affects the cleaning quote?
Share the size of your mattress, the sides you would like cleaned and any areas of concern. We’ll explain the process before agreeing your quote.
- Mattress size and number of mattresses
- One side or both sides to be cleaned
- Material, care label and areas of concern
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Your mattress needs adequate drying before bedding goes back on. We’ll advise on ventilation and readiness based on the material and cleaning method.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
