Plan access for both carpet handovers
If a property requires visitor details or a delivery entrance, arrange those for pickup and return. Do not assume the first entry arrangement will also cover the second. Send the carpet dimensions and care-label photos before collection is confirmed.
For Gigiri, identify the person authorised to hand over the pieces and the person receiving them. Give both the agreed item list. If their availability changes, tell us before the scheduled handover so the delivery is not left depending on someone who cannot accept it.
Pickup and delivery in Gigiri
Share your estate or building in Gigiri, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Property and correct visitor entrance
- Any advance visitor information required
- Responsible contact and fixed household deadlines
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
