Separate cleaning from clearing space
Clothes, boxes and stored items can make a small home take longer to clean than its room count suggests. Explain which areas will be cleared and which will remain occupied. Sorting personal belongings and deciding what to throw away are different tasks from cleaning accessible surfaces. Do not assume either is included in a general enquiry.
For your Ruaka visit, share the building details and equipment access, then list priorities room by room. Inside cupboards, appliance interiors and balcony floors should be named if you want them assessed. Put away valuables and documents you prefer to handle privately. We will discuss what can be included and what preparation would make the visit workable. If a room cannot be accessed, agree how that changes the quote before confirming the appointment.
Planning your visit in Ruaka
A Ruaka address should include the specific building or estate rather than just the town name. If equipment has to go upstairs, note the floor and whether the lift is working and available to visitors. Mention any loading or parking limits so they can be discussed before the appointment. Do not assume that a compact apartment means a small job: furniture size, stains and the work requested matter too. We will confirm the scope and route before agreeing the total and arrival window.
- Building or estate name and nearest useful turn-off
- Floor number, stairs and available lift access
- Where equipment can be unloaded without blocking access
What affects the cleaning quote?
Tell us the size of your home, the rooms that need cleaning and the tasks you want included. Moving in or out? Share that too so we can plan the right scope.
- Number of rooms and approximate home size
- Tasks you want included in the clean
- Access, parking, water or power restrictions
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Before your visit, we’ll agree what to prepare and which tasks are included. Any additional work is discussed with you before it starts.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
