Make instructions consistent across the household
A cleaning request can become unclear when several people give different instructions. Choose one agreed checklist and one person authorised to approve changes. Mark rooms that are excluded and explain how to handle delicate objects or private spaces. Staff rooms, guest accommodation and separate living areas should be named if they are part of the request.
For a Runda appointment, arrange any gate clearance ahead of the visit and explain the route between the included spaces. State which tasks are routine surface cleaning and which involve cupboard interiors, appliances or furniture. We will discuss suitability and exclusions before a price is agreed. Existing household help can share practical details about the rooms, but that should support the same scope rather than create a second list on the day. You should be able to compare the work with the original request afterwards.
Planning your visit in Runda
For a visit in Runda, provide the road and gate details directly when confirming the appointment. If your property requires visitor names in advance, tell us before the team sets off. Make clear whether the cleaning is for the main residence, a guest space or both. For jobs with several pieces of furniture, photographs of each piece help prevent an incomplete quote. We will discuss the order of work and the practical conditions for drying; neither the neighbourhood nor the size of the house determines the cleaning method.
- Visitor registration requirements, if any
- Which buildings and floors are included
- A list of separate items with photographs where useful
What affects the cleaning quote?
Tell us the size of your home, the rooms that need cleaning and the tasks you want included. Moving in or out? Share that too so we can plan the right scope.
- Number of rooms and approximate home size
- Tasks you want included in the clean
- Access, parking, water or power restrictions
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Before your visit, we’ll agree what to prepare and which tasks are included. Any additional work is discussed with you before it starts.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
