Check access before turning a heavy mattress
A bedroom may have enough space for sleeping but little room for moving a mattress. Photograph the bed frame and surrounding floor if access is tight. Explain whether you want the upper surface or both sides assessed, and identify any topper separately. Do not drag the mattress into a shared corridor to prepare for a quote.
For a Ruaka apartment, note the floor and whether the team can bring equipment through the lift. We will discuss what can be reached safely and how the proposed work would be carried out. A handling limitation may change the scope. Ask about drying before scheduling the job, particularly if this is your only bed. The end of a cleaning appointment should not be treated as permission to cover an item that is still damp.
Planning your visit in Ruaka
A Ruaka address should include the specific building or estate rather than just the town name. If equipment has to go upstairs, note the floor and whether the lift is working and available to visitors. Mention any loading or parking limits so they can be discussed before the appointment. Do not assume that a compact apartment means a small job: furniture size, stains and the work requested matter too. We will confirm the scope and route before agreeing the total and arrival window.
- Building or estate name and nearest useful turn-off
- Floor number, stairs and available lift access
- Where equipment can be unloaded without blocking access
What affects the cleaning quote?
Share the size of your mattress, the sides you would like cleaned and any areas of concern. We’ll explain the process before agreeing your quote.
- Mattress size and number of mattresses
- One side or both sides to be cleaned
- Material, care label and areas of concern
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Your mattress needs adequate drying before bedding goes back on. We’ll advise on ventilation and readiness based on the material and cleaning method.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
