Photograph the rug's edges as well as the centre
Take a full view and show any curled corners, loose binding or fringe damage. Include the underside and label where accessible. These details help us assess the piece before pickup rather than discover an important condition at handover.
For Thigiri collection, list each rug with dimensions and identify who can release it. If furniture sits over a damaged edge, discuss removal before moving it. Keep the return area ready and review any care instructions when the carpet is delivered back.
Pickup and delivery in Thigiri
Share your estate or building in Thigiri, the entrance to use and who can hand over the carpet. Confirm who will receive the return delivery too. We arrange collection and delivery with you when the quote is agreed; send the exact address privately.
- Road and property information
- Who will oversee the visit or handover
- Fragile items and areas to leave untouched
What affects the cleaning quote?
We pick up your carpet, clean it and deliver it back with a 12-hour turnaround. Share the size, material, any stains and your location so we can quote and arrange collection.
- Number of carpets or rugs and the dimensions of each
- Material and any care label instructions
- Stains, previous treatment and pickup location
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
When your carpet comes back
We handle the cleaning and drying before return delivery. When your carpet comes back, we share any care instructions for its material. Tell us if you plan to store it instead of laying it out.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
