Give the receiving contact a clear scope
When a caretaker or housekeeper receives the team, share the same room checklist used for the quote. Identify who may approve extra work and how they can be reached. Different instructions on arrival can change what fits the appointment.
For a Gigiri property, confirm visitor access before the planned visit and list any deadline for leaving. Put priority rooms first in the request. We will discuss the scope and sequence so the receiving contact can check the agreed work instead of relying on a broad instruction to clean everything.
Planning your visit in Gigiri
For a Gigiri visit or carpet pickup, ask what visitor information your property requires and share the arrangements privately. We need the right entrance and someone authorised to provide access. If there is a fixed departure time or a guest arriving, mention the deadline when requesting the quote. It helps us distinguish collection logistics from the time needed for cleaning and aftercare inside the home.
- Property and correct visitor entrance
- Any advance visitor information required
- Responsible contact and fixed household deadlines
What affects the cleaning quote?
Tell us the size of your home, the rooms that need cleaning and the tasks you want included. Moving in or out? Share that too so we can plan the right scope.
- Number of rooms and approximate home size
- Tasks you want included in the clean
- Access, parking, water or power restrictions
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Before your visit, we’ll agree what to prepare and which tasks are included. Any additional work is discussed with you before it starts.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
