Share guest-arrival times when planning a bed clean
A guest mattress may be out of regular use but still have a fixed deadline. Send the size, material information and any concerns, then state when the bed must be available. That lets us discuss cleaning and drying together.
For a Gigiri visit, confirm entry arrangements and the person who can open the room. Keep bedding separate until the advised drying requirements are met. The planned end of a cleaning appointment should not be used as a promise that the bed is immediately ready for a guest.
Planning your visit in Gigiri
For a Gigiri visit or carpet pickup, ask what visitor information your property requires and share the arrangements privately. We need the right entrance and someone authorised to provide access. If there is a fixed departure time or a guest arriving, mention the deadline when requesting the quote. It helps us distinguish collection logistics from the time needed for cleaning and aftercare inside the home.
- Property and correct visitor entrance
- Any advance visitor information required
- Responsible contact and fixed household deadlines
What affects the cleaning quote?
Share the size of your mattress, the sides you would like cleaned and any areas of concern. We’ll explain the process before agreeing your quote.
- Mattress size and number of mattresses
- One side or both sides to be cleaned
- Material, care label and areas of concern
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Your mattress needs adequate drying before bedding goes back on. We’ll advise on ventilation and readiness based on the material and cleaning method.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
