Use the care label when the fabric is unfamiliar
A fabric's colour and texture do not always identify its construction. Send the manufacturer's label if present, plus a full sofa photo. Mention earlier cleaning and any changes to the pile or colour after it.
For Spring Valley, give the seat count and include separate cushions or chairs by name. We will discuss the material before recommending the work. If there is no label, say so rather than choosing a fabric type from appearance alone. The quote should reflect an assessed scope, not a guessed cleaning method.
Planning your visit in Spring Valley
For Spring Valley, send the road and property information when arranging your cleaning. A label or photo is helpful if you are uncertain about a furnishing's material. List rugs for collection separately from indoor work and explain any furniture that blocks their removal. If your request is for part of the home, name the rooms to include so the quote does not assume a whole-house clean.
- Road and property details
- Care labels and unfamiliar materials
- Rooms included and carpets to be collected
What affects the cleaning quote?
Share your sofa’s seating capacity, material and condition. A photo helps us understand what needs attention and recommend a suitable cleaning approach.
- Number of seats and any loose cushions
- Fabric or material, if you know it
- Stains, spills and any previous treatment
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Drying depends on the fabric, cleaning method and airflow. We’ll explain what to expect and when your sofa is ready to use.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
