Share the instructions for foam and layered mattresses
If the mattress contains foam or several layers, send the model or care label rather than relying on thickness alone. Identify any removable cover or topper separately. Tell us which surface needs attention and what has already been applied to it.
For Spring Valley, describe the room access and when the mattress will next be used. We discuss cleaning suitability and drying for its construction before confirming the appointment. A removable cover does not mean the inner layers should receive the same treatment.
Planning your visit in Spring Valley
For Spring Valley, send the road and property information when arranging your cleaning. A label or photo is helpful if you are uncertain about a furnishing's material. List rugs for collection separately from indoor work and explain any furniture that blocks their removal. If your request is for part of the home, name the rooms to include so the quote does not assume a whole-house clean.
- Road and property details
- Care labels and unfamiliar materials
- Rooms included and carpets to be collected
What affects the cleaning quote?
Share the size of your mattress, the sides you would like cleaned and any areas of concern. We’ll explain the process before agreeing your quote.
- Mattress size and number of mattresses
- One side or both sides to be cleaned
- Material, care label and areas of concern
Ask for the total in KES, the work included and any travel charge. Extra items or tasks need to be agreed before they are added. A preferred date is an enquiry, not a confirmed appointment.
After the clean
Your mattress needs adequate drying before bedding goes back on. We’ll advise on ventilation and readiness based on the material and cleaning method.
Keep the agreed checklist so you can review the completed work. If something needs attention, describe the item or room and the concern when you follow up.
